💸 Service Charges: Hidden Costs, Missing Credits & Soaring Expenditure

📅 June 2025


Dear Residents,

Following the release of the long-overdue 2023 accounts, our review reveals serious concerns:


❌ £88,000 Missing from 2022 Underspend

Residents were overcharged — no credits were applied in 2023, despite documented underspends across key services.


📈 Explosive Cost Increases (2021–2023)

  • Repairs: £17k → £139k
  • Fire Equipment: £2k → £19k
  • Electricity: £26k → £63k
  • Refuse: £294 → £15.5k
  • Cleaning: Nearly doubled

These hikes are unexplained, unjustified, and out of step with actual service delivery.


🚫 Charged for Works That Never Happened

TTMC and Urang admitted £20,000 in lift works didn’t happen, yet you were still billed. Other refunded items remain uncredited.


✅ What We’re Doing

  • Formal Section 22 request filed
  • Preparing Tribunal challenge
  • Working with forensic accountants
  • Providing template request so residents can act too

📉 The Numbers Don’t Add Up

The 2023 accounts contradict the confirmed 2022 surplus, and declare a £218k deficit with no supporting bank statements — which TTMC refuses to disclose.


📩 Take Action Now
Send your Section 22 request and email a copy to:
📧 chairman@maltingsclose.org


Together, we’re fighting for transparency and fair treatment.

Amar Lodhia
Chair – Maltings Close Residents’ Association
🌐 www.maltingsclose.org

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