- £143k charged for works that didn’t happen or weren’t needed
- Key contractor dismissed for saying building was “safe, not high risk”
- No PAS 9980-compliant work done — just pressure to extract funds
💡 Electrical Works: Fabricated Claims
- £40k claimed for lighting by Chingford Electrical — proven false
- No installation, no certificate, no valid invoice
- Architect found trip hazards and water ingress
💰 VAT & Insurance: 3 Independent Experts Agree
- VAT wrongly charged on Waking Watch & insurance
- Declared rebuild values inflated by £3.59 million
- Residents overpaid on premiums and service charges
🧹 External Works: Major Failures
- No valid consultation for gates
- £22k project fee added by Urang (above cap)
- £7.5k container passed off as “security office”
- Gates & ANPR installed poorly — safety risk confirmed by 3 surveys
🔥 Fire Safety: Ignored & Exploited
- Waking Watch continued after alarms were active
- No PAS 9980 assessment
- J7 Security paid twice (by L&Q and TTMC)
🌿 Gardening & Drainage: More Misrepresentation
- Gardener falsely claimed to be appointed by L&Q
- Charges high, quality low — no contract, no tendering
- Drainage works charged at £16.8k by dissolved company
- Real quote from a verified firm: just £6.4k
🏢 Insurance Scandal: £3.5M Overstated
- VAT added to zero-rated rebuild costs
- AXA and Aviva refused quotes due to missing surveys
- Residents could have paid 24–43% less
📣 Residents Speak: “Enough is Enough”
- 93% say charges are excessive
- 87% say they weren’t consulted
- 53% report duplicate billing
- 40% report unresolved safety issues
✅ What We’re Asking the Tribunal
- Strike-out of unlawful charges
- VAT refunds
- Invalidation of Urang’s contract
- Full financial redress
- Formal accountability for misrepresentation
✊ Join the MCRA
Together, we can build a safer, fairer, and more accountable community.
Whether you’re a leaseholder, shared owner, or tenant — your voice matters.
In solidarity,
Amar Lodhia
Chair – Maltings Close Residents’ Association
🌐 www.maltingsclose.org