🚨 1. Received a Demand from Urang or TTMC?
If you’ve received a demand for service charges, reserve fund contributions, or ground rent from Urang or Twelve Trees Management Company (TTMC) — do not panic and do not pay.
🛡 2. MCRA Members Are Fully Protected by Legal Insurance
- As a member of the Maltings Close Residents’ Association (MCRA), you are legally protected under a dedicated legal expenses insurance policy.
- This policy has been arranged by our Chairman, Mr. Amar Lodhia, and is underwritten by NBS Underwriting Ltd, policy reference NBSPIMISC/13174977.
- It ensures that you are not liable to pay any disputed or unlawfully demanded service charges while legal action is ongoing.
- It also provides legal representation and full peace of mind.
đź“© 3. What To Do If You Receive a Demand
If you receive a payment demand from Urang, do not respond directly. Instead, copy and paste the message below and email it to Urang — making sure to copy in our Chairman:
✉️ Suggested Response:
Subject: Service Charge Demand – Legal Representation
Dear Urang,
I am a member of the Maltings Close Residents’ Association (MCRA) and the Maltings Close Residents Management Company, which is in the process of taking over the Right to Manage from TTMC.
Please contact my legal representative at [email protected] regarding this matter. They have been copied in.
📨 Copy to: [email protected]