Protecting your homes
- Holding managing agents to account
- Putting safety first
⚠️ Urgent: Ignore Unlawful “Admin Charges” from Urang
Dear Residents and Members,
Some of you have received fresh demands from Urang Property Management threatening to apply administration charges. These charges are not enforceable.
Once Maltings Close Residents Management Company (MCRMC) takes over from TTMC (anticipated within 3 months), these charges will be quashed.
We have attached the District Judge Chakravarty Order (13 August 2025) again for your reference.
If you receive demands, we recommend replying with the following wording (or similar):
📄 Suggested Response to Urang
Dear Urang,
District Judge Chakravarty ruled on 13 August 2025 that any claim relating to alleged arrears of service charges must be stayed pending determination of the substantive issues by the First-tier Tribunal (Property Chamber). Your demands arise solely from disputed service charges.
Your actions to pursue or recover sums in the interim are wholly without merit and risk constituting an abuse of process. Please produce a valid and enforceable contract dated 14 May 2022 (or later) authorising Urang to recover service charges on behalf of TTMC. In the absence of such authority your demands are ultra vires.
TTMC is insolvent and subject to creditor action including a winding-up petition being drafted to be issued against it. Any funds paid now risk being frozen.
Please therefore:
- Confirm you will immediately stay further recovery action pending the Tribunal outcome.
- Provide documentary evidence of Urang’s contractual authority.
Failure to comply may lead to an application for costs against your firm personally. Please copy all replies to chairman@maltingsclose.org.
📢 Responding to Facebook “Anonymous” Comments
Recently, an anonymous Facebook poster asked why we are “obstructing” remedial works. Here’s our response:
1️⃣ Safety First — Always
Everyone wants the work done quickly, but speed without safety is dangerous.
The Grenfell tragedy (14 June 2017, 72 lives lost) shows what happens when oversight is sacrificed for expedience.
👉 We say: ASAP = As Safety As Possible. Families with young children deserve safe homes.
2️⃣ Grenfell Was an Avoidable Tragedy — We Refuse to Repeat It
Corporate dishonesty and manipulated test data by suppliers (Arconic, Kingspan, Celotex) contributed to Grenfell.
⚠️ Regen Facades is already showing red flags:
- Claimed a 4-year project despite only incorporating in 2023.
- Linked to its phoenix predecessor which abandoned Dalston Square, leaving residents trapped in scaffolding.
- Subject to an HSE Prohibition Notice in Tower Hamlets for unsafe conditions capable of causing death (within 18 months of formation).
We demand full scrutiny and accountability before any contractor touches our homes.
3️⃣ Residents See the Difference
We’ve received many thank-you emails this week.
This is not about “half-measures” — it’s about real safety and accountability.
That is the value MCRA delivers.
✅ What You Can Do Now
- Do not pay unlawful admin charges or disputed service charges.
- Reply to Urang using the template above.
- Stay informed — read our bulletins and attend upcoming meetings.
- Share this newsletter with neighbours not yet on our list.
With best wishes,
Maltings Close Residents Association (MCRA)
📧 chairman@maltingsclose.org